General Terms and Conditions

1. Scope

These terms apply to all contracts between me, Yamuna Ananda Jampatong (referred to as "contractor"), and my clients (referred to as "you" or "client") for services in personal branding, brandface development and social media strategy. Deviating terms only apply if confirmed in writing.

2. Formation of contract

A contract is formed through written confirmation of a quote or by signing a service agreement. Scope of services, prices and deadlines follow from the respective quote or individual service agreement.

3. Services

Services are provided to the best of my knowledge and with industry-standard care. For personal branding, brandface and social media services, no specific follower, reach or revenue figures are guaranteed, as these also depend on factors outside my control (e.g. platform algorithms, audience behavior, market developments).

4. Client's duty to cooperate

The client provides all necessary information, access (e.g. to social media accounts, content material) and content in a timely manner. Delays due to lack of cooperation extend agreed deadlines accordingly.

5. Prices and payment terms

5.1 Project flat fees (e.g. brandface setup): due 50% upon commissioning and 50% upon completion/acceptance, unless otherwise agreed.

5.2 Monthly retainers (e.g. ongoing personal branding or social media management): billed monthly in advance.

5.3 Invoices are payable within 14 days of the invoice date without deduction. Late payment incurs default interest of 5% per year.

6. Term and termination

Monthly retainer agreements have a minimum term of one month, unless otherwise agreed in the individual contract; after that, either party may terminate with 30 days' notice to the end of a month. Project flat fees end upon full delivery and acceptance of the agreed service.

7. Usage rights and copyright

All works created during the collaboration (e.g. texts, designs, photos, videos, social media content) transfer to the client's right of use upon full payment of the agreed fee, unless otherwise agreed. Until full payment, all rights remain with the contractor.

7a. Image and personality rights for brandface engagements

Where the contractor or a person she introduces appears as brandface in the client's photo or video material, usage duration, scope and rights to that material are agreed individually in the respective service agreement.

8. Reference use

The contractor may use the client's name and logo, along with a general description of the service provided, as a reference in her own marketing materials, unless the client objects in writing.

9. Confidentiality

Both parties agree to keep confidential information of the other party secret. Details are governed by a separate confidentiality agreement, where one has been concluded.

10. Liability

The contractor is only liable for damages resulting from gross negligence or intent. Liability for slight negligence as well as for indirect damages and consequential damages (e.g. loss of profit) is excluded to the extent legally permitted. Liability is in any case limited to the amount of the fee agreed for the respective assignment.

11. Data protection

Client personal data is processed exclusively within the scope of contract performance and in accordance with the Swiss Federal Act on Data Protection (FADP).

12. Changes to these terms

These terms may be updated at any time. For ongoing contracts, the version valid at the time of contract formation applies, unless otherwise agreed in writing.

13. Final provisions

Swiss law applies exclusively. The place of jurisdiction is Lucerne, to the extent legally permitted. Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.